Talk:ITrack/Enterprise/Warranties

Requesting cleanup of this data to make a page about warranties in ITrack Enterprise.

I believe that the current way users can enter warranties is by going to the Part Configuration page, on the Parts List tab, selecting the part type they want to enter warranty information for, and then pressing the Edit Messages button.

This will open up a dialog that lets you choose to trigger On Part Sale, as you only want warranty info to show up on sales and not transfers and the like. If you display Both, then warranty info shows up on both the printed receipt and the sales order screen so your counter people can see it before the print. You then choose the category you would like the warranty to apply to, which keeps it from being applied to conditions you don't want to give warranties for. You can then enter the warranty itself into the Message Text field.

Due to the way that Enterprise handles categories, which is different per part type and not uniform across every part, taking parts off of a vehicle cannot choose default categories like USED or PARTS or the like. However, the teardown screen does let you choose your category as you're creating the items, and you can always add/edit categories for items by opening up Part Configuration and going to the Categories tab.