ITrack/Installation

This guide will help you setup ITrack for a new user. It is meant for both Pro and Enterprise.

Server Side

Note: These setups only need to be completed for new customers

1. Download MySQL 5.0 from dl.isoftdata.com
2. Install MySQL
3. Run the MySQL Server Instance Configuration Wizard
   1. Detailed Configuration
   2. Developer Machine
   3. Non-Transactional Database Only
   4. Uncheck "Enable Strict Mode"
4. Check to make sure port 3306 is allowed in any firewall that may exist
5. Download and Install SQLyog
6. Run the SQL scripts in SVN to create/populate/update the database
7. Create a directory somewhere and share it so that everyone has read/write privileges
   1. Create Reports, Images and Attachments sub directories
   2. Copy the latest reports from SVN to the reports directory
8. Setup the Image Uploader
9. Setup Replikwando

Client Side

1. Download the ITrack installer for the specific product
   1. ITrack Pro Installer (HT)
   2. ITrack Pro Installer (Auto)
   3. ITrack Enterprise Installer
2. Run the Installer
3. The setup program will install the following:
   1. ITrack
   2. Crystal 11
   3. PDF Creator (On Vista, use Cute PDF).
   4. MySQL ODBC connection
   5. Instant VNC
   6. ITrack Registration
4. You will need to generate a code using the Code Generator which is available in SVN: ITrack/General/CodeGenerator/CodeGenerator.html
5. When the installer for PDF Creator finishes, there is no need to restart the computer.
6. Open up the directory where ITrack is installed
7. Open the host.ini file with a text editor
8. In the database section set hostname equal to the name of the server
9. In the general section set the reportsdir, imagesdir, and attachdir to their corresponding directory created on the server (see step 7.1 in the "Server Side" section)
10. Put the computer in the Auto Update System
    1. Add a new customer
11. Turn on updates for this computer
    1. Go to Manage Customers
    2. Select the computer that you are working on (the company, then the same name as your VNC Connection)
    3. Highlight All of the updates EXCEPT Master Test, New Update Test, and QB Extension List
12. Launch ITrack
13. Confirm that it downloads the latest updates
14. Restart ITrack
15. Setup the MySQL ODBC Connector
16. Pat yourself on the back