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==General== ==General==

==General== * Added: when ITrack performs database updates, errors are not reported to the user, but they ar

...ptions dialog box contains various tabs that access different settings for ITrack Pro. The options listed in this section are the standard ITrack Pro options seen below.

===General=== ...'''Help > Credits...''' option, made corresponding changes to the '''About ITrack''' dialog and reorganized the menu. (See image to the right) ({{Bug|1053}})

== General == In general, the Appraisal Extension requires the following:

* Added: this module now overrides ITrack's report update handling. The version of these files is stored in the repor * Fixed: an issue where ITrack might think it needed to download the same update over and over due to have

...k longer, and it also threw a CR_SERVER_WENT_AWAY error to ITrack, causing ITrack to automatically retry the query. This fixes an issue where hitting cancel ==General==

...k longer, and it also threw a CR_SERVER_WENT_AWAY error to ITrack, causing ITrack to automatically retry the query. This fixes an issue where hitting cancel ==General==

...re. Now, they should work again. Before this fix users would notice that ITrack would simply 'close' when a crash error occurred. ==General==

===General=== ====ITrack.exe====

==General== ...rges. This is because currently shipping charges are decided in the local ITrack system, not on the internet.

== ITrack Pro == [[ITrack/Host.ini_Settings]]

...nting screen. This tab is an interactive accounting report that shows all general ledger activity on a date range, grouped by account. This tool is aimed to ==General==

*[[ITrack/Pro/Customer Screen#Adding_a_Customer|Adding a Customer]] *[[ITrack/Pro/Customer Screen#Address_Tab|Address Tab]]

...ease candidates' meaning they are in testing and are available soon to the general public (and immediately to anyone interested in beta testing). * [[ITrack/Enterprise/Changelog Version 38|Version 38]] (12/05/2023)

Host.ini is the local settings file for ITrack. All the settings that have to do with an individual computer are stored t The [extensions] section stores the modules that ITrack will use on this computer. Most extensions take the form of screens or opt

...general ledger practices and to easily integrate with any sort of external general ledger based accounting package. ...the accounting system (and for configuration examples), please refer to [[ITrack/Enterprise/Accounting Configuration|the accounting configuration]] section.

* Initial release of the [[ITrack/eBay_Screen|eBay screen]]! * Allows users to track their eBay listings directly from ITrack.

## On the General tab, click '''Printing Preferences...''' # In ITrack, go to Edit > Options

...options dialog, which you can open by clicking the Edit menu at the top of ITrack and choosing "Options." ==General Tab==

* Inventory Overview: General improvements to make reordering easier. Namely, more accurate totals, as w ==General==

...and now defaults to the larger value of 2500 instead of 500 to handle more general case manufacturers. ===General===

==General== * Changed: the Help->About dialog no longer looks for a file called ITrack.exe and instead reads the product version from the main module itself in me

===General=== | The title of the specific ITrack product. Also where ITrack looks in the registry for a product code

We can not link Quickbooks and ITrack Pro until the customer has Quickbooks all set up (because we don't know - a # Make sure the ITrack Quickbooks Toolkit is pointed at the same company file as the one open in Q

* [[ITrack/Pro/Customer_List_Screen#Searching for a Customer|How do I search for a cus * [[ITrack/Pro/Vehicles_Screen#Viewing and Editing Vehicles|How do I view or edit a ve

...were put on the Auto-Updater. Users can manually check for new updates in ITrack by going to the '''Actions''' menu (at the top) > '''Updater''' > '''Check ** Configured per ITrack user in '''Edit''' > '''Options''' > '''Sales Estimate''' tab.

==General== ...terprise ("Sales Orders"->"Default Ship Method") and hard-coded to None in ITrack Pro.

==General== ...terprise ("Sales Orders"->"Default Ship Method") and hard-coded to None in ITrack Pro.

...base changes to help avoid deadlocks and lock wait timeouts. In addition, ITrack automatically retries deadlocked queries and queries that received a lock w ==General==

* Fixed: (Case 17525) New listings cancelled through itrack will now show as closed instead of active. ...ustomlabel field to ebay externally from itrack can now be invoiced out of itrack matching on the tagnum field.

==General== ...Now, hollander interchange values are still limited to a length of 7, but ITrack interchange numbers allow up to length 25 (on parts, invoices, quotes, sear

== Fixing General Issues With Paradox == ...a power outage while ITrack is in use and they are unable to get back into ITrack the following procedure will need to be done on all computers affected:

==General== * Changed: the Help->About dialog no longer looks for a file called ITrack.exe and instead reads the product version from the main module itself in me

===General=== *Fixed a bug where ITrack would crash if the user clicked a check box. ({{Bug|1000}})

== General == Read [[ITrack/MySQL_Message_Framework#Code|Code]] to see how to use each instance.

==General== * Changed: UI is more consistent with the rest of ITrack Pro

* Fixed an issue where tabbing to a button would cause ITrack to freeze ==General==

...were put on the Auto-Updater. Users can manually check for new updates in ITrack by going to the '''Actions''' menu (at the top) > '''Updater''' > '''Check ===General===

===General=== * You can now build a graph from any list in ITrack Pro! Right click a list and choose '''Export all rows to graph...''' to get

==General== * Changed: the 'connect ITrack to ebay' button now always opens in an external browser due to deficiencies

...scanjobtype table now has a 'showforreview' column which controls whether ITrack will show those document types when the user chooses to review scan job his ==General==

===General=== *First, make a backup of the client's entire ITrack database, in case something terrible happens.

==General== {{ITrack/Pro/Changelog}}

===General=== ===General===

==General== * Added: as auctions are loaded from ebay, the ITrack status bar is refreshed to note how many pages and what date range is being

==General== ...log dialog now puts newer entries at the top, like all historical logs in ITrack.

==General== * Changed: the 'connect ITrack to ebay' button now always opens in an external browser due to deficiencies

...rack would be used to track accounting activity, or (as is often the case) ITrack will export accounting transactions into a third-party accounting package. ...igure their accounting in ITrack before going live. Examples are given in general terms whenever possible.

...f_set_setting, which is a database API function for all components of the ITrack framework to update a setting at a spcific store, user, etc. This is the c ...n, which is a text version of destinationlocationid. This is required for ITrack to properly pick items without a location library.

...Track to Car-Part.com, as well as to search the Car-Part.com database from ITrack. So there are two main parts to Car-Part: {{Tip|The Car-Part applications are in \\bunnahabhain\ITRACK\Tech Support\3rd Party Software\Car-Part}}

* Fixed a bug where ITrack would crash if the user did an export to MAS 90. ({{Bug|1133}}) ===General===

ITrack Pro has seen several changes over the last several years; this is a list of * Added: {{case|29559}}: Customer contacts can now be saved in ITrack.

...provided an API domain name based on your product specification within the ITrack family. ...ck applications, including ITrack Pro HT, ITrack Chromium Heavy Truck, and ITrack Enterprise

This guide will help you setup ITrack for a new user. It is meant for both Pro and Enterprise. ===Installing ITrack===

==General== * Changed: hold id column and create hold button have been hidden in ITrack Enterprise, as we will handle holds a different way.

Here are some possible solutions if ITrack gives you an error when you are trying to save images: ...f the images directory exists, open up ITrack and go to Edit >> Options >> General

The CatHerder framework is the equivalent of ITrack's [[ITrack/Master|Master]] extension loader. It started out handling authentication a ...rg/bentomas/smokesignals.js smokesignals])! The closest equivalent in the ITrack framework is the inter-DLL messages.

This page describes the structure and content of the files that ITrack Enterprise can accept as input for importing data into the system. Some of ...MySQL query for internal use that documents generating import files from ITrack Enterprise schema.

...e these records can no be created automatically by the database outside of ITrack. * Added: (case 10865) added a script that will retroactively generate general pick history for all lineitems on historical auto-picked SOs, POs, and TOs

...were put on the Auto-Updater. Users can manually check for new updates in ITrack by going to the '''Actions''' menu (at the top) > '''Updater''' > '''Check ===General===

* Added: the ini setting "general"/"home_website" now controls the website the home page visits initially (th ...another setting). This means that (by default) any links will open in the ITrack Online extension (or the user's default web browser, depending on their con

* [[ITrack/Enterprise/Options_Extension#Copies_Per_Invoice|How do I print multiple inv * [[ITrack/Enterprise/Options_Extension#Changing_Printers|How do I set up ITrack to use a different printer?]]

...onfiguring an existing MAS90/Sage100 install to handle importing data from ITrack's GL Entry system. * A valid install of ITrack Enterprise

...ates the common control types a user might be required to interact with in ITrack. ...ck window that usually have more controls or data on them. They come in 2 general flavors:

* Fixed: several strange issues where ITrack's configuration file might be saved to/loaded from C:\Windows instead of th ...ni lists. This extension enables web content inside of ITrack. By default, ITrack Online goes to the user's homepage, which attempts to navigate to the user'

===General Tags=== | {?Category} || The part's inventory category in ITrack||

...ectory (normally: C:\Program Files\ISoft Data Systems\[Product Name]) with ITrack.exe. In order for Master to load an extension, it must be specified in its ...fall into one of several logical categories depending on their purpose in ITrack:

...ing a preview now happens faster. All errors are reported in the standard ITrack error dialog. All print previews now go into the print queue. ...rint, the windows printer dialog no longer shows up. Instead, we show the ITrack choose printer dialog, which allows choosing to email or archive.

...ar vehicle or list of parts and track the use in the inventory you have in Itrack Enterprise. To access the ''Work Orders'' screen, click on ''Work Orders'' in the [[ITrack/Enterprise/Home Screen|main menu]] in the upper left of the screen, it is l

The MySQL ODBC Driver is required to print from ITrack. ##Data Source Name: '''This must match the name of the database that ITrack is connecting to. Normally, this is either "itrackpro" or "itrackenterpris

* General Ledger The parameters section tells you what extra information ITrack needs to generate your report. Some reports require date ranges (like Janua

...h it, but it generates output based on ASCII reports from the database and ITrack [[Settings (Enterprise)|settings]]. The general syntax for calling functions is:

...were put on the Auto-Updater. Users can manually check for new updates in ITrack by going to the '''Actions''' menu (at the top) > '''Updater''' > '''Check ===General===

* General ITrack Support: [mailto:support@isoftdata.com?Subject=ITrack%20Support%20Question support@isoftdata.com] ...erprise@isoftdata.com] OR [mailto:support_enterprise@isoftdata.com?Subject=ITrack%20Enterprise%20Support%20Question support_enterprise.isoftdata.com]

In ITrack some documents can be voided. When a document is voided, it is no longer c * If a document has already affected the general ledger, voiding that document will '''not''' undo any GL entries. Accounta

This error most often occurs because ITrack is set to look for a reports directory in the wrong place. It happens most ...(you can find it in the [[Options_Extension_(Enterprise)|Options]], on the General tab). Try opening the folder to make sure that it is a valid and correct p

Go into '''Edit > Options > General''' and change the reports (and probably images & attachments) to be pointed [[Category:ITrack/Printing Error Messages]]

This error most often occurs because the directory where ITrack tells Crystal to look for reports is inaccessible. ...(you can find it in the [[Options_Extension_(Enterprise)|Options]], on the General tab). Try opening the folder to make sure you it is reasonable.

#REDIRECT [[Reports print out with wrong size or orientation (ITrack)]] [[Category:ITrack/Problems/General Problems]]

#REDIRECT [[:Category:Printing Error Messages (ITrack)]] [[Category:ITrack/Problems/General Problems]]

...ices on the SO table have been modified to make the v_quote view faster in general. * Fixed: default image directories now use ITrack Enterprise rather than ITrack Pro defaults.

...rning a user on in the Auto Updater system, they get the follow error when ITrack attempts to download an update: ...product and overwrite your installed versions with them. Newer versions of ITrack.exe have a fix in them to correct the two-update issue. Once the up-to-date

===General tab=== * Fixed: a bug where adding a model could crash ITrack

# Run acombaGLView.sql and custom_inventory_triggers.sql on their itrack enterprise database. ...g on the menu>Input>Utilities>Import Data, select the "Transactions to the General Ledger" radio button, then click import and select the file.

===General=== {{Template:ITrack/Pro/Changelog}}

===General=== {{Template:ITrack/Pro/Changelog}}

[[Category:ITrack/Problems/General Problems]]

[[Category:ITrack/Problems/General Problems]]

[[Category:ITrack/Problems/General Problems]]

==General== {{ITrack/Pro/Changelog}}

[[Category:ITrack/Problems/General Problems]]

[[Category:ITrack/Problems/General Problems]]